Frequently Asked Questions
Have questions about electric vehicles or our services? Below are answers to some of the most common inquiries we receive. If you need further assistance, feel free to contact us or visit our Lagos showroom.
What is the driving range of your electric vehicles?
Driving range varies by model. For example, the Avatr 12 luxury sedan uses a 93.4 kWh CATL battery and has a CLTC range rating of around 650 kilometres (404 mi); it accelerates from 0–100 km/h in 3.8 seconds and can charge from 30–80% in just ten minutes【980552892179176†L224-L227】. Our Denza Z9 plug‑in hybrid offers a 201‑km electric range with a total range of 1,100 km, while the battery‑electric Z9 delivers up to 630 km on a full charge【774162913207210†L264-L277】. Range figures for additional models will be published as soon as those vehicles are launched.
Are electric vehicles more expensive to maintain than petrol cars?
No. All‑electric cars generally require less maintenance than conventional vehicles because there are fewer moving parts, fewer fluids and reduced brake wear thanks to regenerative braking【607778259691277†L389-L393】. Studies from the United States and European Union have shown that the total cost of ownership for electric vehicles is lower than comparable gasoline models due to reduced fueling and maintenance costs【607778259691277†L420-L423】. Regular inspections and software updates help keep your EV running efficiently.
How long does it take to charge an EV?
Charging times depend on the battery size and the power of the charger. Modern electric cars equipped with high‑voltage charging systems can add hundreds of kilometres of range in minutes. For example, the Avatr 12’s 93.4 kWh battery supports 5C fast charging and can replenish 30–80% of its capacity in around ten minutes【980552892179176†L224-L227】. Home AC chargers may take several hours to fully charge a battery, while DC fast chargers dramatically reduce wait times.
How can I book a test drive?
To schedule a test drive, simply call our showroom or visit us in person during business hours. You can also fill out the short enquiry form below, and one of our sales consultants will contact you to confirm your appointment. Please provide your name, contact information and the model you’d like to experience.
What warranty and after‑sales services do you provide?
All vehicles purchased from Bankrol Camel EV come with a comprehensive manufacturer warranty covering the battery pack, electric motors and power electronics. We also offer extended service plans, roadside assistance and periodic software updates to keep your EV performing at its best. Our trained technicians are ready to support you throughout the ownership experience.